TESTIMONIALS

Our organization benefited greatly from Steve’s and SSD Training’s expertise.  Thanks to his long standing experience in the industrial manufacturing sector, Steve was able to immediately connect and build credibility with our sales team.

 

The two training programs that Steve helped build for us (Sales Essentials Program for sales representatives, and Coaching program for sales managers) were of high quality and relevance to the industrial distribution environment we evolve in.

 

Steve’s talent for teaching and transferring skills made the whole experience a very positive and enjoyable one for the sales team — which is crucial for the key learnings to stick and be used on a daily basis by everyone

 

Patrick Lapointe – Vice President, Research & Development

Walter Surface Technologies

As a Training Manager for Walter Surface Technologies, I had the pleasure of working with Steve Bratt in the development and execution of sales training and coaching programs during the first 6 months of 2017.  During this time period Steve developed and delivered customized sales training and coaching programs to our organizations in both Canada and the United States.  The time spent working with Steve during the development and execution was an absolute pleasure.  Steve took the time to learn about our company, our business and our people and it was evident that he cares about his work, and the impact of his results on our company.

 

Steve has a wealth of knowledge and experience in sales training and coaching and he is able to quickly get his audience engaged in discussion within the classroom.  Steve uses a blended learning approach which is centered around his participants.  Steve interacts with everyone in the room and fosters interaction between the participants as he continually adds content to the group discussion.  Content is added with Power Point, video, flipcharts and other reference material keeping the presentation dynamic.  Pre-work prior to the classroom session is given, and he then follows up with a post training webinar to reinforce some of the key skills and techniques that were taught during his training sessions.  This results in a program that is sustainable.

 

Steve was well received by our entire sales team, and I am pleased to see that his ideas have been embraced and are now being used by everyone who attended his training sessions.  Feedback from our entire sales team has been very positive.

 

I highly recommend Steve Bratt for both his coaching and sales training programs.  The sales training is relevant and current and reflects the most current methods and trends in sales training today.  The coaching program is suitable for sales managers and anyone else in the organization who is in a management role, no matter how senior or junior their position.  If you are directly responsible and mange the other people in your organization you will absolutely benefit from the coaching training that Steve provides.

 

Tim Chisholm – Training Manager – Eastern USA & Eastern Canada 

Walter Surface Technologies

“Steve, both, content and delivery that you provided addressed my expectations and most importantly my Team’s expectations.  The content is as close as it can be to our Industry/Channel challenges reality. . . your training workshops triggered a shift for us to evolve our coaching and sales paradigms to become better with our coaching and sales skills. . . just like anything in life . . . we must keep training ourselves to keep the chicken alive!.”

 

We are looking forward to our next webinar in September and as I suggested, a Sales training workshop during our National Sales Meeting in December will be for us to consider doing with our guys.  Creating a series of short videos will help the entire sales force to practice and continue to be better at selling Walter Unique Value Premium products/systems/programs.

 

Thank You

 

Jean-Marie Maayoufi – Division Manager

Walter Surface Technologies

Thank you Steve,

 

In addition to the feedback received in the evaluations, we are hearing plenty of positive chatter from the team about the Selling Essentials Training.

I appreciate the summary and look forward to kicking off the webinar refreshers in July and August.

Thanks very much for all your support and your contributions towards elevating our team’s skills and performance.

 

Jeff Tisdell – Executive Director – US Sales 

Walter Surface Technologies

Steve Bratt has been working with us at Walter for the past 6 months developing an industry specific training program for our North American teams.  Steve’s approach is relevant.  He is prepared and implements his program in a seamless manner.  One of the programs strong points is in how it solicits participation from the group and Steve’s professionalism entices that.

 

In addition, Steve implements a blended learning approach, with a key focus on coaching to drive behavioral change and business impact, after training.  Prepared, efficient, professional.  Deciding to use Sales Skills Development, as your training partner, is one you will not regret.

 

Jim Jennings – National Training Manager 

Walter Surface Technologies

Steve Bratt has been working with us at Walter for the past 6 months developing an industry specific training program for our North American teams.  Steve’s approach is relevant.  He is prepared and implements his program in a seamless manner.  One of the programs strong points is in how it solicits participation from the group and Steve’s professionalism entices that.

 

In addition, Steve implements a blended learning approach, with a key focus on coaching to drive behavioral change and business impact, after training.  Prepared, efficient, professional.  Deciding to use Sales Skills Development, as your training partner, is one you will not regret.

 

Daimon Mussell – General Sales Manager, Mechanical Solutions

Walter Surface Technologies

Nice to meet you last week in Texas and thanks for doing such a great job with the training you made the whole process enjoyable and informative.  Hope I have an opportunity to be coached by you again.

 

Peter Gentile – Territory Manager, North Carolina

Walter Surface Technologies

That was the best sales training that I have followed.  The simple question to ask.  What would you like to do . . . increase or decrease . . . is simple and straight forward and it gains the customers interest immediately.

 

Jean-Francois Geissel

Walter Surface Technologies

I had the pleasure and the privilege to meet and work with Steve during the period when he was developing a trainer network across Central Eastern Europe.  I find Steve a real mentor and high professional who creates such a pleasant working atmosphere around him, his positive energy, passion, engagement and broad knowledge make learning during the sales training’s he conveyed so much more enjoyable and with high learning impact on all participants.  Steve is a really friendly positive person and someone you bond with easily during off-work time as well.  Steve is one of those people who definitely after you had the chance to work with, leave a strong mark on you in both professional and private means.

 

Damir Biondic

Market/Business Development Manager Eastern Europe at Henkel

Steve is a very professional and committed international sales trainer who has achieved much success in both Asia and in his global role, out of Europe.  He is focused, highly energetic, and well organized in his approach.  He has a strong desire to drive behavioural change, impact business results, and overall sales effectiveness in designing a training program, he relies on industry research, his experience, and tapping into his sales colleagues for input in the development phase.

I have seen Steve facilitate a program, and I can recommend him due to his ability to complement the theoretical content with his +25 years sales experience with Henkel.  The way he handles the sessions, illustrating new insights, and engaging his audience enhances the knowledge, skills and techniques delivered in his training.  His dedication to sales coaching reinforces his training impact, and importance to ‘make training stick.’  It is always a pleasure engaging and collaborating with Steve.

 

Francisco Ramon Pelzing

Henkel Professional Campus Global Manager, Germany